Bright Group takes the lead with dynamic investment in artificial intelligence

Bright Group is accelerating its strategic investment in artificial intelligence (AI), enhancing and evolving its existing portfolio of applications across critical sectors such as payment systems, Data Lake platforms, Conversational BI, AI agents, digitization and document automation systems, e-learning, and KYC/KYB systems. This move marks the Group's transition to a data-centric technology model, where artificial intelligence acts as an accelerator for automation, security, and operational efficiency.

AI in payment systems: Speed, control, and risk prediction

The existing applications of Bright Group in the field of payment systems are being bolstered with:

• Real-time profiling and fraud detection via machine learning

• Predictive risk scoring for transactions

• Automated payment reconciliation (reconciliation automation)

• Anomaly detection

• AI-based monitoring for AML compliance

The utilization of Data Lakes allows for the aggregation of massive volumes of files and data and the training of artificial intelligence models that automate all processes, continuously improving accuracy and decision-making speed through natural language via Conversational BI.

Data Lakes and AI agents as the central architectural core

A central role in the new technological strategy is played by data integration through modern Data Lake architectures, which:

• Aggregate data from payments, CRM, portals, and other platforms

• Enable advanced analytics and predictive modeling

• Support real-time dashboards and conversational business intelligence, providing easy access to information without technical knowledge.

Conversational Business Intelligence enables:

• Natural language queries: Users can ask questions in Greek and receive immediate answers.

• Self-service analytics: Independence from IT for ad-hoc queries—every user can analyze data on their own.

• Real-time insights: Immediate access to updated data instead of weekly or monthly reports.

• Automated reporting: Automatic report generation using natural language, saving time and resources.

Operating on this foundation are AI agents, which:

• Automate onboarding processes

• Support compliance checks

• Respond to user and customer requests

• Execute workflow automation

• Function as "digital assistants" in operational environments This architecture transforms information systems into dynamic data ecosystems.

Digitization and document intelligence

Bright Group is expanding its document digitization solutions with:

• Automated document classification, data extraction, and intelligent document processing

• Data cross-referencing with Data Lakes and tertiary sources

• AI-based validation and completeness checks These platforms accelerate the transition of organizations to a fully digital environment, reducing costs and human errors.

e-Learning platforms with a personalized experience

In the field of education and training, AI capabilities are being integrated into:

• Adaptive learning paths

• Automated performance evaluation

• Recommendation engines for educational content

• Participation and performance analytics The connection of e-learning platforms with Data Lakes allows for a better understanding of user progress and the optimization of training programs.

KYC / KYB platforms with enhanced AI compliance

In Know Your Customer (KYC) and Know Your Business (KYB) systems, the investment focuses on:

• Automated identity verification

• Cross-referencing data with external registries

• Risk profiling of customers and businesses

• Continuous monitoring and re-assessment

• AML screening with machine learning models The integration of AI agents drastically speeds up onboarding while maintaining a high level of regulatory compliance.

Strategic investment with scaling potential

Bright Group is investing in:

• Internal R&D hubs

• Data scientists and AI engineers

• Cloud-native architectures

• Scalable SaaS products The goal is to increase the percentage of revenue from proprietary AI-enabled products and to strengthen the Group's international presence.

AI as the growth driver of the next decade

The investment in billing & payments systems, Data Lakes, Conversational BI, AI agents, digitization, e-learning, and KYC/KYB is not merely a technological upgrade. It constitutes a strategic positioning in a market where value is created through the proper utilization of data. Bright Group is shaping a comprehensive ecosystem of AI products that combines automation, security, and business intelligence, placing the Group at the forefront of the digital transition.

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